Is a Gas Rebate Program an Effective Way to Get Customers?

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I'm sure that you've seen them: gas rebate or grocery rebate certificates. They are designed to facilitate two things: first, for the company offering them, they will get more customers in the door and buying their products. And second, for the customer, they are a way for them to save money on their groceries or gas.


But do companies see high return on investment for their marketing dollar?
And if your company is looking to leverage this to get more customers in the door, what is involved?


Well, the more traditional methods of advertisement, namely television and radio can cost thousands for what could amount for only a few seconds of exposure. And print ads, while effective, can be expensive as well, because to catch a reader's eye it needs to be either a) very large or b) in color or both! Besides the problem of hit or miss, there is no guarantee that customers will go out and spend their money with your company.


So how can you ensure that they will? A gas or grocery rebate program. With this type of program, you have complete control of your marketing dollar, from the amount of rebate you offer to the terms under which customers get their rebate coupons.


Now you may be thinking, 'we've relied on television, print and radio for years, why would we switch?' although you CAN switch, it is better to have a gas rebate or grocery rebate program as a complement to your traditional advertising methods. You should not rely on one sole method, but a combination of them. that being said, a rebate program will save you money that you can then put towards traditional advertising or something else altogether.


Another reason is the way your company will be perceived by new, old and potential customers. In this economy, almost everyone is feeling the 'pinch' and are looking for ways to save money. By offering a program such as this, your customers will see that you are doing what you can to help them with their grocery and gas.


Customers will always buy from a company that they perceive as community oriented, and the more customers have good experiences with your company, the more they will recommend your company to their friends and family, and this will lead to an increase in leads, customers and ultimately profits.


A gas or grocery rebate program can be just the thing to help boost flagging sales, stimulate customer retention, improve image, and get new customers through your door. It is one of the most effective new forms of lead generation available and costs only pennies to implement and you as a company have complete control over how the customer gets their coupon based on the purchasing terms that you set.


Make this a part of your overall advertising strategy and you will see a massive return on your investment in very little time simply because customers love getting more value than they originally walked in for. And a gas rebate program can do just that.

Author: Erik Heyl

About the author:
To get started and see the value that this type of program can bring to yrou business, go to FMB Promotions.


Article source: Free Public Relations Articles.



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3 Ways To Become A Media Bimbo

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Bimboism is rampant in today's media climate where those who do get their fifteen minutes of fame squander it with empty words and idiotic antics. Think about how much of YOUR time is wasted when you watch TV, listen to the radio or read newspapers or magazines. How long do you stay with a story if it's not pertinent to your interests or if the interviewee is dull? With so much competition for your attention it's easy to move on to the next best thing.

If you don't want to become the next bimbo and instead touch the hearts and the minds of the nation, here are three things to avoid.

1. Give a fatty bone.

The quickest way to lose interest is to ramble. When you can't make your point succinctly your audience tunes out-literally. They change the channel or they shift their attention. To keep your audience jazzed respect their time by getting to the point of what they want to know. Give them value every second you're speaking. Shave off any unnecessary fat and get to the bone, the real core of what you have to give.

2. Be professorial.

In my experience people who have the highest degrees are the biggest bores. They speak with the jargon of their industry or training using long sentences and obscure ideas. Simplifying is the key to communication. One of my favorite clients, syndicated technology columnist and national correspondent for KCBS news Larry Magid, is an exception. He can take the most complicated ideas and turn them into a Zen garden. He puts each word stone in the right place at the right time to create order, simplicity and understanding. Follow Larry's path to your own garden by taking the big idea down to its roots. Refuse to be high fallutin' by making your knowledge inaccessible to the masses.

3. Praise the Lord.

Preaching will set people hellbent against you. I don't know about you but when someone tells me what to do I automatically rebel. Whenever you're attached to an idea and try to push it on someone it's natural to resist. When you have an agenda people sense it. If you're unattached to the outcome your audience will be more receptive to you and your ideas. Allow them to make their own choices based on the information you impart. Tempt them with heavenly insights and offers.

Article source: Free Public Relations Articles.



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Managers: Should Your PR Budget Stress Tactics or Strategy?

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If public relations tactics like special events, brochures, broadcast plugs and press releases dominate your answer, you're missing the best PR has to offer.

Such a budget would tell us that you believe tactics ARE public relations. And that would be too bad, becauseit means you are not effectively planning to alterindividual perception among your key outside audienceswhich then would help you achieve your managerialobjectives.

It would also tell us that, even as a business, non-profit orassociation manager, you're not planning to do anything positive about the behaviors of those important external audiences of yours that MOST affect your operation. Nor are you preparing to persuade those key outside folks to your way of thinking by helping to move them to take actions that allow your department, division or subsidiary to succeed.

So, it takes more than good intentions for you as a manager to alter individual, key-audience perception leading to changed behaviors. It takes a carefully structured plan dedicated to getting every member of the PR team working towards the same external audience behaviors insuring that the organization's public relations effort stays sharply focused.

The absence of such a plan is always unfortunate because the right public relations planning really CAN alter individual perception and lead to changed behaviors among key outside audiences.

If this sounds vaguely familiar, try to remember that your PR effort must require more than special events, news releases and talk show tactics if you are to receive the quality public relations results you deserve.

The payoff can materialize faster than you may think in the form of welcome bounces in show room visits; customers beginning to make repeat purchases; capital givers or specifying sources beginning to look your way; membership applications on the rise; the appearance of new proposals for strategic alliances and joint ventures;politicians and legislators beginning to look at you as a key member of the business, non-profit or association communities; prospects actually starting to do business with you; and community leaders begin to seek you out.

It's always nice to simply hire a survey firm to handle the opinion monitoring/data gathering phase of your effort. But that can cost real money. Luckily, your public relations professionals can often fill that bill because they are already in the perception and behavior business. But satisfy yourself that the PR staff really accepts why it's SO important to know how your most important outside audiences perceive your operations, products or services. And be doubly certain they believe that perceptions almost always result in behaviors that can help or hurt your operation.

Share your plans with them for monitoring and gathering perceptions by questioning members of your most important outside audiences. Ask questions like these: how much do you know about our organization? Have you had prior contact with us and were you pleased with the interchange? Are you familiar with our services or products and employees? Have you experienced problems with our people or procedures?

But whether it's your people or a survey firm asking the questions, the objective remains the same: identify untruths, false assumptions, unfounded rumors, inaccuracies, misconceptions and any other negative perception that might translate into hurtful behaviors.

It's goal-setting time during which you will establish a goal calling for action on the most serious problem areas you uncovered during your key audience perception monitoring. You'll want to straighten out that dangerous misconception? Correct that gross inaccuracy? Or, stop that potentially painful rumor cold?

Of course, setting your PR goal requires an equally specific strategy that tells you how to get there. Only three strategic options are available to you when it comes to doing something about perception and opinion. Change existing perception, create perception where there may be none, or reinforce it. The wrong strategy pick will taste like onion gravy on your rhubarb pie. So be sure your new strategy fits well with your new public relations goal. You certainly don't want to select 'change' when the facts dictate a strategy of reinforcement.

It's always time for good writing, but never as now. You must prepare a persuasive message that will help move your key audience to your way of thinking. It must be a carefully-written message targeted directly at your key external audience. Select your very best writer because s/he must come up with really corrective language that is not merely compelling, persuasive and believable, but clear and factual if they are to shift perception/opinion towards your point of view and lead to the behaviors you have in mind.

Here's where you need the communications tactics certain to carry your message to the attention of your target audience. There are many available. From speeches, facility tours, emails and brochures to consumer briefings, media interviews, newsletters, personal meetings and many others. But be certain that the tactics you pick are known to reach folks just like your audience members.

How you communicate, however, is always a major concern. The credibility of any message is always fragile. Which is why you'll probably want to unveil your corrective message before smaller meetings and presentations rather than using higher-profile news releases.

When the need for a progress report appears, you'll want to begin a second perception monitoring session with members of your external audience. You'll certainly use many of the same questions used in the benchmark session. But now, you will be watchingclosely for signs that the bad news perception is finally moving positively in your direction.

Fortunately, if things slow down, you can always speed things up by adding more communications tactics as well as increasing their frequencies.

Allow the tacticians a free hand in selecting whether this tactic or that tactic should be used as the beast of burden needed to carry your message to your target audience.

You take a broader view of public relations and stress the strategic approach because it requires you as the manager to effectively plan to alter individual perception among your key outside audiences, thus helping you achieve your managerial objectives.

Article source: Free Public Relations Articles.



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4 Steps to a Successful Political Lobbying Strategy

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Lobbying legally and ethically requires developing and implementing policy and political strategies with a lobbying firm working with you on every stage of your public policy campaign. Understanding the steps and process means successful bottom line results.



1. Develop a roadmap:

A roadmap is more than a timeline. This is the instructive strategic outline of short and long-term goals tied to specific strategies that meet your objectives within the timeline.



2. Develop a multi-faceted campaign:

Whether working in health care, taxes, or trade, become well-versed in both policy matters (the issues) and politics (Washington D.C. legislators and staffers). Reaching goals in Washington is complicated and can be extremely difficult. With a multi-faceted campaign, you can prepare to win elections, accomplish legislative goals, and influence public opinion.



3. Gain a thorough understanding of the issues and needs:

An organization's political strategy can boost or hinder objective accomplishment in public affairs and government relations. A perceived legislative goal may be best achieved by first developing an interim goal of building a broad-based coalition to bring attention to reform. Securing policymaker support may be best achieved by first developing an interim goal of educating Members of Congress to create tangible momentum behind an issue.



4. Communicate with key players:

A lobbying firm knows how and when decisions will be made; and how best to lobby to the people who matter most. Being introduced to the important public policy decision-makers may produce outcomes, but working with a firm that effectively becomes a member of your team will make your contacts more meaningful with better outcomes for your organization.

Author: Parven Pomper Strategies Inc.

About the author:
Government relations firm Parven Pomper Strategies is ready to work with you on every stage of your public policy campaign, from creation through execution. Contact our team of democratic lobbyists at info@pps-dc.com or 202.351.6820.

Article source: Free Public Relations Articles.



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Free Radio Publicity - It's Not Just For Authors Anymore

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Free radio publicity helped me get my first book noticed. Actually, that's a bit of an understatement. Once I discovered how simple it was to get booked on talk radio shows, the book was selling like ice water in the Sahara. Authors and other experts have been aware of the magic of free radio publicity for years. But this piece isn't about promoting or selling books. It's about using free radio publicity to market a wide variety of products and services outside of the publishing arena.


The first thing to understand is why a talk show host books anyone. It might appear simple but we'll discuss it briefly anyway. Talk radio depends upon great guests to stay operating. The more interesting the guest, the better the show. The better the show, the happier the listeners are. And happy listeners will tune in again and tell their friends about the show. This boosts ratings and makes the host and producer happy. Simple, right? Yes it is. But there's a less obvious benefit here and that is what a great show does for the guest.


One day during an interview it occurred to me that the more useful information I offered as a guest, the better the host looked in the eyes of his listeners. And a happy host is willing to plug your product or service like you were his long lost favorite uncle. So I got good at making the host look like a genius without being patronizing and without making the interview a commercial for my book. It's easy actually. And it comes down to delivering information the audience needs and wants.


Okay, how can you do this? It's simple really. People love stories where someone like them comes out ahead. That was easy with my book because I'd helped many people get into their first homes - people who might not have done so otherwise. So what do you do? Perhaps you're saying to yourself that you don't fit the profile. But virtually all businesses can fit the model with the right approach.


Consultant


If you're an expert in something you might just as well call yourself a consultant. Take a day care center for example. I'm sure you offer the best of care for your clients. Do you have any letters or testimonials to show for it? Would you be able to explain how every minute of your day is devoted to providing the best care for the kids? Perhaps you have a special method for getting a willful child to do what's needed. Maybe you've been instrumental in saving one of your kids from harm.


Any of these things could be used as a unique and interesting perspective. And to add even more value you might consider making up a list of safety tips for kids that every parent must have. In fact, the list, along with your experience, compassion and expertise in the day care field might just be the interesting perspective that gets you on the air.


Soup Nazi


Think of the things that make you and your business unique; your special attention to detail or a product or service that only you offer. Someone very close to me ran a diner in the 1980s. He was a unique character in that he often came across as gruff and impersonal. He was Seinfeld's soup Nazi long before Jerry came along. But he really had a heart of gold and his regular customers knew it. Every so often he'd give an extra portion or a free meal. And he'd sometimes bark at the customers, though they realized it was all in fun.


Before long, the place was swarming with customers wondering what this guy would do next. He was interesting, crotchety and unique and people loved it. Though he couldn't have accommodated any more business, he would have been the perfect 'character' for an interview. In fact, he was such a local celebrity, he could have been booked nationally and had dozens of amusing stories to tell.


So, what make you different? Or more importantly, how can you be perceived as different? Think about that and you could become a talk show guest that people just love.

Author: Charles Steed

About the author:
With nearly 15 years as a healthcare professional and another 10 years as a successful real estate entrepreneur, Charles took to the pen. He's written four books, several ebooks and numerous articles for publication. He's now enjoying life in Southwest Florida and working as a freelance writer. To learn more: Free Promo Story Home

Article source: Free Public Relations Articles.



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Conros Group expands capacities

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In Q3, 2009, India's Conros Group is planning to triple its pipe-making capacity by installing new equipment with combined capacity 200,000tpy. Thus, in August 2009 it plans to commission a new ERW pipe mill No.3 (60,000tpy), to produce pipes in diameters 21.3-114.3mm. The equipment is being supplied by German SMS Meer. Next, in mid-September, it plans to launch mill No.4, to produce 140,000tpy of ERW pipes under the API standard, in diameters up to 219.1mm, of up to X52 strength class steel. The mill was ordered from Abbey Etna (USA).


At this moment, the feedstock for pipe-making operations is being supplied by steel facilities of Arcelor Mittal Europe, by CIS and Middle Eastern steelmakers, as well as local Ispat Industries and Essar Steel. After start-up of the new mills, the feedstock purchases will be increased.


Apart from the two ERW pipe mills (100,00tpy in total), Conros Group is presently operating a 120,000tpy steelmaking shop and bar-rolling mill of the same capacity. The company's product range is comprised of 21.3-168.3mm ERW pipes with wall thickness 2.03-10.31mm, including galvanized ones, and also angles, flat bars and channels. According to the company representative, due to the low demand on domestic and export markets, the Conros Group is cutting the products output in the current quarter by 50%.


The company exports some 80% of its pipes. The main export destinations are EU, Middle Eastern countries and Australia.

Author: Conros Steel Pvt.Ltd.

About the author:
Conros Group is a diversified Business House, currently into the steel manufacturing & trading segment. The Group has manufacturing plants at Khopoli, Maharashtra for manufacturing of Black & Galvanized ERW steel pipes and tubes and hollow sections from �' up to 4'.For more information please visit http://www.conros-group.com

Article source: Free Public Relations Articles.



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Bad Economy: Promote Your Small Business Using Free Publicity.

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By now most businesses, with the exception of Exxon Mobil, are experiencing the negative effects of the economic turndown. While it may seem counter-intuitive, now is the time to put more to put more effort into promoting your business. Cuts in your advertising budget may be appropriate, but you can gain valuable promotion through the use of free publicity. Here are some tips to help you get free publicity for your business.


Relevant information is always welcome. Newspapers and trade publications can always use articles and story material. And it's rare that a trade magazine will turn down a good story or refuse to use a new-product release just because you don't advertise.


Gathering story material. Here's an idea. Create and mail a questionnaire to your customers asking what they like about your product or service and how they rate it. The answers can provide the basis for relevant information. Here are two suggestions for getting better responses from a questionnaire.


1. Keep the questionnaire short and simple. You're likely to discourage responses on the part of customers if you ask too much. And make the questions you do ask specific enough to be answered briefly. If your product is tailored for each customer, tailor your questionnaire to each customer's particular situation.


2. Remember the customer. Tell the customer what will be done with the information. If possible, let the customer see a copy before it goes to the publication. (This way you avoid any customer backlash.) Explain, however, that the editor has the right to edit any copy, and it may not appear as your final draft indicates.


Press release contents. A good press release must offer information that other businesses and/or consumers want to read about. Such facts come from answering the questions: who, what, where, why, and how? The 'how' question is the one editors look for most carefully. How does your product meet a need, satisfy a desire or solve a problem? Here are some tips to help get your release in print:


1. Make sure your story has something new. Publications are always interested in something new and innovative: a new product, new benefits or a new way a product is used.


2. Keep advertising out of the story. If a story is loaded with obvious puff and unsubstantiated claims it'll end up in the wastebasket.


3. Tell about your customers. You'll have a better story as far as the editors are concerned, if the article deals with your customers and how they benefit from your products or services.


4. Give the writing job to a writer. Look for someone with writing ability. If you have a public relations or advertising agency writing your releases, carefully check what they turn out. Often, these agencies assign their most inexperienced people to new product releases. Only if the product seems of great interest will they rewrite or check back with the company for additional facts.


5. Start off right to the point. Editors like to know at once what you're talking about. If they don't get the main point right away, they're apt to discard the release.


6. Stress the 'how and why.' Have your release emphasize not what the product does, but rather, how it does it, and how the user will benefit (save time, money, etc.)


7. Include a photograph. You can help 'sell' the release by including a photo showing how the product is used in an actual situation. Include people, not as personalities, but to put the product in proper scale and show its usefulness.


8. Aim at the right publication. Sending your release to a magazine with the right readership is the best way to get it published. Check directories in the trade for profiles of readership.


9. Be careful. Don't imply that you will advertise in a magazine on the condition that the release is published. Many publications will automatically discard your press release.


Once you've written a feature article or press release, what results can you expect from placing it in newspapers, online and in trade publications?


1. Interested customers and inquiries. The press release deals that with a specific fact will appeal to a specific audience. When you get a response, you can feel pretty sure that the respondent is interested in doing business.


2. Name-building value. If readers see your company identified with a particular product or service chances are that your company name will sink in. The readers will remember this next time they need the product or service that your company provides.


3. Increased effectiveness of your advertising. One article on your product or service is probably as strong as three or four ads, because editorial copy offers the extremely effective third-party endorsement.


So don't let the bad economy slow you down. Be aggressive and promote your business using free publicity. It's a free business builder.

Author: Bill Ellis

About the author:
About The Author
Bill Ellis is President of Business Development Specialists, http://www.bizdevelop.com He is also the founder of FreeBusinessConsultants.com at http://freebusinessconsultants.com which provides free online business information and email business consultations for startups and existing businesses.


Article source: Free Public Relations Articles.



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Gas is Best Sold Cheap

6:20 AM


Gas is Best Sold Cheap
The world today has changed beyond recognition. From its simple agricultural past, the industrialized society is now ruled by machines in almost every aspect - communication, transportation, manufacturing etc. This evolution implies a great need for vast amounts of energy. We need electricity and fuel for our homes, for our cars and for our industries. In fact, due to increase in population and modernization over the years, there has been a growing demand for energy sources; the supply however is steadily dwindling.
One of the most popular sources of energy is gas. It comes in various forms and we use for multiple purposes. People use it at home for cooking and heating purposes and motor vehicles as well require its use to be operational. In addition, several businesses need it in big amounts. In the modern world, gas has been an essential part of everyday life; people all over the world need it. The dynamics of gas supply and demand as stated above have triggered gas prices to soar to an all time high. Expenses that cover for energy needs take out a large chunk out of the household's budget. As a collective response, the world is now clamoring for cheap gas. With this in mind it is never a bad idea to check all the options that are available in the market.
There are several energy supply companies that offer value for your money by providing cheap gas as well as cheap electricity options. These organizations offer discounts on gas and electricity prices for your home as well as your business. Aside from this they could also help you save up to one third of your energy bill by improving your home's or your business' energy efficiency. In addition, some of them provide expert ongoing maintenance for kitchen, gas and electric appliances as well as boilers and heating systems for affordable prices so that you maximize the savings from the cheap gas that they offer. These companies usually have a website that you could visit for further reference. Some websites also offer a list of business units that offer cheap gas prices in your area.
It needs to be recognized though that these kinds of businesses have impact on the environment. Several companies keep this in mind. So more than showing commitment to their customers by providing cheap gas options and excellent service they also show their concern for nature by investing into the future of renewable energy such as utilizing the advantage of wind and resource and other natural sources of energy.
One of the reasons for increasing gas prices in a country is its reliance on imported gas. By tapping on natural domestic reserves of energy, each country will be able to diminish its dependence on importing and start giving people the cheap gas source that they need.
Bear in mind that energy is essential for sustained industrial growth. This is the reason wars have been fought over lands with rich gas resource. Cheap gas means cheaper energy costs. This will not help only the common people but also improve the greater economic picture.

Author: Craig Morris

About the author:
Craig Morris is author of this article on gas maintenance.
Find more information about cheap gas here.


Article source: Free Public Relations Articles.



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The E-Mail Advertising Companies

6:20 AM


With technology achieving new heights, the use of computers is taking speed. It is with the help of computer systems and the internet connection that you can do shopping, watch your favorite movie, book your air tickets etc. The use of internet has actually simplified the lives of people. The advertising companies have also taken advantage of this growing popularity of internet.


You can find a number of email advertising companies which carry out the promotions for different business organizations. These e-mail advertising companies inform people about the services and products manufactured by the different business firms. This is found to be the cheapest and the fastest way of promoting. With the help of the e-mail advertising the customer can be provided a personal touch. They can also act as reminders for the customers and help them to stay in touch with the company by being well-informed about the new products and services launched by the company. These email advertising companies have very creative employees who are well aware of the techniques of attracting more and more customers towards the business firms.


Many companies have come up which provide the email advertising services to the customers. These services include designing the campaign, developing the message, sending the mails, and even checking the responses. Some of these companies buy the lists of email addresses from the other companies while others generate their own lists from the database of their existing and the potential customers. There are companies that provide bulk-emailing services on behalf of clients. Some email advertising companies provide software and related services. Other value-added services include the use of customer behavior information to design unique messages, tracking of campaign results and data integration. These email advertising companies claim to send over 2,500,000 e-mail to their customers on a daily basis which makes the use of fast and reliable servers very essential for them.


These e-mail advertising companies also follow the anti-spam laws by using only the opt-in email lists. You can always rely on the e-mail advertising companies as they hold a good reputation of their own and are known for serving their customers since years.

Author: Shipra Kaul

About the author:
Whenever you think of B2B marketing, Business to Business marketing,B2B advertising,Construction marketing,Marketing agency,Marketing companies, Advertising Agency,Public Relations,Marketing agencies or Marketing company, then think of Think Tank.


Article source: Free Public Relations Articles.



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Communications Analysis: Real-Time -- Benchmark for success in 2006

6:20 AM



You've just reviewed the final results of your last pro-active media campaign to launch that
new product or service. The numbers look pretty good: media impressions were in the millions;
coverage was evenly split between broadcast and print; and a leading national paper ran three
stories on the launch-pretty impressive. But could it have been better?




Analyze this

Analyzing issues or campaigns is the first big step in truly understanding any communications
success or failure. With busy schedules and/or tight client budgets, more often than not, media
analysis isn't always carried out. A big investment is being made on gathering the media content,
but not on measuring and analyzing the trends, successes, and areas for improvement. Stories
are often filed away immediately or distributed to a limited group, never to be looked at again
or analyzed at all.




If you're already conducting ongoing media analysis half the battle is won. But if not, you can
bet your client or director will demand it soon. New analysis technologies combined with increased
expectations to determine communications ROI (Return on Investment) are making analysis a must,
not a should.




Once you've determined the need or importance of analysis, what's next? This is where the confusion
can set in. As can be expected, everyone has their own definition of how media content should be
analyzed based on their own experiences. And usually the issue of PR standards and formulas arise�and
that is when things often can come to a stand-still.




But before you get into how you are going to analyze, you must first determine what you're interested
in analyzing. Here are a few considerations:


  • Track success in key publications and mediums based on demographic suitability

  • Evaluate key message penetration in media stories

  • Track quality - not just quantity - of coverage

  • Determine success vs. competitors

  • Success of spokesperson pick-up

  • Determine campaign ROI

  • Measure advertising equivalency (if you must!)

  • Monitor regional penetration comparisons

  • Tabulate media impressions/audience numbers

  • Compare key issues and/or product penetration

  • Resulting editorial or other media commentary/letters to the editor




There are endless ways of analyzing and cross-referencing the information.
But you should note that you can accomplish all of the above considerations without getting
into confusing PR multipliers or complex formulas. The key is to determine what you're interested
in evaluating and create benchmarks for future comparisons. And if you still want to add in
PR multipliers you can, as long as you consistently keep to the same formula. So whether you're
multiplying by a factor of 3, 5, or 10, the coverage is always being evaluated in a consistent fashion
and can therefore be viewed as an unbiased and accurate portrayal.




Go Electronic, Go Real-Time

Reviewing the success of a new product launch, the impact of a crisis on your organization, or a
monthly comparison after-the-fact can provide valuable insight for future planning. But imagine the
change you could make if you have real-time data available to you at your fingertips in an instant.
Using real-time data you could monitor:


  • What regions are having the most success and which need attention

  • Misinformation being published so you can correct it

  • Which publications need another follow-up call

  • Which issues are getting the most attention

  • The quality and tone of the coverage

  • The impact on your organization

  • What tactics are working and which aren't

  • How you can piggy-back on recent media trends or competitors' tactics or success




The benefits of real-time analysis are endless and important. Knowing that you can have a timely
affect on the final outcome of a new product launch is empowering and helps speak to the real power
of PR.



A combination of real-time analysis and benchmarking will provide you with the tools to improve the
results of a campaign mid-stream and properly analyze its success using a predetermined set of
objectives and consistent criteria. So make 2005 the year you start benchmarking your analysis-an
opportunity to learn more about the impact your communications strategies are having will pay dividends
for years to come.

Article source: Free Public Relations Articles.



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Three Complementary Models of Brand Planning

6:20 AM


Think about any great brand. Disney, Johnson & Johnson, Levi Strauss, Starbucks and Apple are just a few examples. Great brands do not happen by accident; rather they are the result of careful and creative brand planning and the timely execution of innovative marketing strategies.


Renowned brand expert, marketing professor and author Kevin Lane Keller has distilled strategic brand planning into three complementary models that grow in scale and scope as they progress. These models help in developing brand strategies and business marketing ideas. Keller's extensive research into the understanding of consumer behaviour has improved the way many companies apply their marketing strategies and the way they build, measure and manage brand equity.


Like a set of Russian nesting dolls - the three models are interlinked and build on each other. The first is a component of the second and the second of the third. Keller sets out his three interconnected models for strategic brand planning to establish a unique brand positioning, create intense and actively loyal relationships with your customers and to allow you to better understand the financial impact of marketing expenditure and investment in an eBook entitled Brand Planning.


Brand Positioning Model

The first model is the brand positioning model. Positioning is defining your offering and image so that it occupies a distinctive placement in the minds of the target market.


Within the positioning model there are four distinct components which should be considered to create superior competitive positioning for your brand. These can be summarised as follows:


  1. Competitive frame of reference. This defines which other brands your brand is competing against. It's important to know which these are so that you may focus your analysis.

  2. Points-of-difference. These are the attributes that set one brand apart from another. In essence, these are benefits that customers strongly associate with a brand, and believe they could not find with a competing brand.

  3. Points-of-parity. The opposite of points of difference, points of parity are associations that are not unique to a brand and may be shared with other brands.

  4. A brand mantra. This is designed to give more focus to the brand's intended positioning. A brand mantra should articulate the 'core brand promise' in three to five words. This should not be the same as the 'slogan' used in advertising and is for internal use.


Brand Resonance Model

The second model is about creating loyal relationships with your customers. This model builds on the brand positioning model, and also includes four steps which should be followed in sequence. Brand resonance refers to the relationship and extent to which your customers feel that they connect and have a relationship with your brand.


Think about the following steps carefully and how you would build on each sequentially to build a strong brand resonance with your customers.

  1. Brand Identity - Who are you?

  2. Brand Meaning - What are you?

  3. Brand Responses - What about you? What do your customers think or feel about you?

  4. Brand Relationships - What about you and me? How much of a connection, and what kind of association do your customers want to have with you?


These are the stages of brand development - and the objectives at each stage are different starting with deep and broad brand awareness ending with intense, active and loyal relationships.


Brand Value Chain Model

The third and final model is the brand value chain model that describes how to trace the value creation process in order to better understand the financial impact of marketing costs and investments.


At its core this model assumes that the value of a brand lies with its customers. Based on this, brand value creation starts with a company investing in marketing to real or potential customers. This marketing activity in turn affects the customer's mindset with regard to the brand, when this mindset is multiplied across a group of customers this results in certain outcomes for the brand in terms of its performance. In this way - the investment in marketing can be assessed.


Naturally this model also assumes that there a number of linking factors between each of the stages. These links determine the extent to which the value created at a preceding stage is transferred (or multiplied) to the next stage.


When these three models are combined, they provide crucial micro and macro perspectives that are required for brand building. This enables marketers to create brand strategies that maximise profits and long-term brand equity, while being able to track their progress as they implement these strategies.

Author: Jonathan Andrews

About the author:
Shoulders of Giants features expert discussions on marketing topics such as brand planning and developing brand strategies. Renowned marketing expert Kevin Lane Keller is featured as one of the brand strategy thought leaders.

Article source: Free Public Relations Articles.



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Communication & Corporate Social Responsibility

6:20 AM


In the past few years, the anti-corporate movement (including those opposed to globalization) has gained a bit of steam.

What many people in the movement promote now is called Corporate Social Responsibility (CSR), the idea that corporations should be responsible to all of society and the environment, as well as to shareholders.

It's a shame they've gained momentum. After all, without modern corporations we would all be poorer, and in particular, few of us could expect to retire comfortably. More than anything else, modern corporations exist to provide pension income.

Sure, corporations used to be owned by a few, extremely rich people. But, with the widespread adoption of pension funds and mutual funds, corporations now belong mostly to working people.

While it's true the average working person has far, far less wealth than the average billionaire, there are many, many times more working people. That means company and government pension plans can invest vast sums of money into capital stock, making working class people the largest shareholders of many corporations.

From a communication perspective, I'm interested in knowing why Corporate Social Responsibility gets such good media coverage and so much attention. I'm also interested in knowing what we, as communicators, can learn from them.

For starters, the anti-corporate movement has a simple message: 'Corporations have too much money and power; working people don't have enough,' or some variation on that theme. On the other hand, my defence of corporations above is anything but simple, even though I'm pretty good at capturing ideas in words. Did your eyes glaze over as you read my description?

The 'anti' movement also enjoys the luxury of making a good (poor working people) versus bad (rich corporations) argument. That's a moral argument, one that adds spice to any news story. On the other hand, the 'pro' side works largely with rational discourse and the ideas of economists.

Third, the protestors bring passion to the anti-corporate message. After all, this is a battle of good against evil, isn't it? Again, the defenders of modern corporations and globalization have to rely on the prosaic science of economists.

Fourth, the label 'Corporate Social Responsibility' also helps the anti-corporate movement. Not only does the name act as a unifying point for its advocates, but it also implies that CSR is a good thing. After all, who could be against 'social' and 'responsibility'?

Now, despite their high media profile and ubiquitous presence, the advocates of CSR have a problem. They may be able to win the attention of reporters and editors, but they haven't had much clout with the real decision makers, the people who run companies, pension plans, and mutual funds.

And, the decision makers aren't likely to be swayed. They understand the role of corporations, and they know where their responsibilities lie. Even widespread public sympathy for CSR isn't likely to have much effect, since they report to shareholders, not to society as a whole.

So, perhaps the final lesson we'll take from the anti-corporate movement today is that, sometimes, great communication can only take you so far by itself.

Article source: Free Public Relations Articles.



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The Start of Your Own Business

6:20 AM


Excitement at the thought of starting your own business venture, fear at the thought of failure, are the two major emotions that people face when thinking of starting their own business. For many the fear of failure is enough to hold them back from taking the chance at starting their own small business; however, with careful planning and some luck a small business will be set for success.

When starting a small business it is important to step back and decide what exactly the company will be focusing on. What type of products or services will it be providing and to what group or niche will the company be aiming towards as its target audience. This seems like a simple enough step however many people many people either try to cater to too broad of an audience or to too small of a group. Although trying to appeal to a large audience may sound great at first, it can be harmful for a small business. Trying to cater to a broad spectrum of people makes the company lose focus and ultimately lose its identity. Targeting too small of an audience is a problem simply because a small target group makes for a small population of potential customers.

Another thing to consider is the supply and demand of the market that the company will be focused on. A company will need to either be excellent at what it does, very unique in what it does, and most importantly lucky to succeed let alone survive. Choosing a market that is largely in demand and short in supply will increase a company's chance of survival immensely. The opposite can be said for a market that is low in supply and large in demand. Try to study where current business trends are headed towards and what is needed or wanted by today's consumers. Also, it is important when looking at trends to try and think about its long term viability. The last thing that you want to do is start a business based on a fad that is over within a year or two.

When a general direction is decided for your small business, it is important to then think about the things that your company will do better than your competition. What will make you unique? What will make people choose your products and services over anyone else's? Most importantly, is there something that will make people choose you over your competition? There is definitely a problem if the last question was met with hesitation or a no. There needs to be something that sets your company apart from the rest and pulls you out from the mold of every other business.

Finally when all of that is set, it is important to think of how you will get your name out to your consumers. Marketing and advertisement are crucial in getting your business known to your audience especially at the start of your business. If it's possible getting a public relations firm to help market your name will help immensely.

Article source: Free Public Relations Articles.



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Public Record: Uncover Information.

6:20 AM


Now days, it is tough to believe anybody easily. However, with public record we can find information about the person you want to know. From some years to find, information is exceedingly popular. In these, very person wants to find information about the person who was in their path of life. These records had full information like birth, death, marriage etc. even the persons criminal record is also available. You can also check the person's criminal background check.


With these public records, you can also that your new associate has any criminal records and you can check their backgrounds. You can verify the person's full information with these public records and get accurate information about the person. It is also necessary to find other public records resembling about people business records, property records, etc.


In simple meaning public records are the directories in which full information of every person is stored. This information includes an extensive variety of information. These records are easily available if you know which information you want.


Where can you find this information?


To find these public records is very exigent task. By typing 'public record' in any search engine, you will receive so many sites than you think what to do with; a popular way to start your searching is a free public record directory. Information is frequently not available only through internet records sites. Nevertheless, the government also provides this information in a small amount of fee.


How can use a public record directory?


When you find a public records directory, then the another step is make information that you are looking for that person. This is very easy way to use because these sites offer you specific information, which you are looking for.


A public record directory is more accepted directories to accelerate your search. These days, apart from the substantial copy of public records in the documentation, public offices are also uphold online public record data. With the help of these online pubic record searches, you can search about the person that you are in doubt of him or her. When you get information about the person, you can decide that whether that person is criminal or not.


Public records are offer in administration agencies, which they are ready for giving information who requested it for good reason. Some agencies keep public records in private reason so that you have to be sure of your reason.


Do not allow any person effects to you. You always have choice, which you do check public records before pamper in to something. Do not let the things happen to you. You have a choice, it is just normal that you do check the person public records, before coddle in to somewhat.

Author: rolly

About the author:

You want to know about someone then public record is the best option. It provides you full information of the person. Through people search, you can also get information about the person criminal record as well as record check. This is the best way to communicate with the persons.


Article source: Free Public Relations Articles.



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PR's Only True Measure

6:20 AM


Sure, you could measure the rather narrow results achieved by tactical subsets of your public relations program like special events, brochures, broadcast plugs or press releases. On the other hand, you as a business, non-profit or association manager might better measure the results of your strategic efforts to alter individual perception among your key outside audiences leading to changed behaviors, which then help you achieve your managerial objectives.

I mean, can we agree that managers MUST plan to do something positive about the behaviors of those important external audiences of theirs that most affect their operation?

And especially so when they persuade those key outside folks to their way of thinking by helping to move them to take actions that allow their department, division or subsidiary to succeed?

But it takes more than good intentions for any manager to alter individual, key-audience perception leading to changed behaviors, something of profound importance to ALL business, non-profit and association managers.

He or she needs a plan dedicated to getting every member of the public relations team working towards the same external audience behaviors which insures that the organization's public relations effort stays sharply focused.

The plan could be based on a foundation that looks like this: people act on their own perception of the facts before them, which leads to predictable behaviors about which something can be done. When we create, change or reinforce that opinion by reaching, persuading and moving-to-desired-action the very people whose behaviors affect the organization the most, the public relations mission is accomplished.

Results can materialize faster than you might suspect.For example, bounces in showroom visits; new proposals for strategic alliances and joint ventures; customers making repeat purchases; prospects starting to work with them;membership applications on the rise, and capital givers or specifying sources looking their way.

Watch the real performers at work. They find out whoamong their key external audiences is behaving in ways that help or hinder the achievement of their objectives. Then, they list them according to how severely their behaviors affect their organization.

Next they must determine how most members of that key outside audience perceive the organization. If the resources to pay for what could be costly professional survey counsel aren't there, Ms. or Mr. manager and his or her PR colleagues will have to monitor those perceptions themselves. Actually, the PR folks should already be quite familiar with how to gather and assess perception and behavior data.

Doing so means meeting with members of that outside audience and asking questions like 'Are you familiar with our services or products?' 'Have you ever had contact with anyone from our organization? Was it a satisfactory experience?' And if you are that manager, you must be sensitive to negative statements, especially evasive or hesitant replies. Watch carefully for false assumptions, untruths, misconceptions, inaccuracies and potentially damaging rumors. When you find such, you will need to take steps to correct them, as they inevitably lead to negative behaviors.

Now comes the challenge of selecting the specific perception to be altered which then becomes your public relations goal. You obviously want to correct those untruths, inaccuracies, misconceptions or false assumptions.

The core reality of the whole drill is that a PR goal without a strategy to show you how to get there, is like corned beef and cabbage without the cabbage. It's justnot the same. So, as you select one of three strategies (especially constructed to create perception or opinion where there may be none, or change or reinforce it,) what you must do is insure that the goal and its strategy match each other. You wouldn't want to select 'change existing perception' when current perception is just right suggesting a 'reinforce' strategy.

Now the time has come when you must create a compelling message carefully constructed to alter your key target audience's perception, as specified by your public relations goal.

Remember that you can always combine your corrective message with another news announcement or presentation which may give it more credibility by downplaying the apparent need for such a correction.

The content of the message must be compelling and quite clear about what perception needs clarification or correction, and why. Naturally you must be truthful and your position logically explained and believable if it is to hold the attention of members of that target audience, and actually move perception in your direction.

Occasionally, folks in the PR business will allude to the communications tactics necessary to move your message to the attention of that key external audience, as 'beasts of burden' because they must carry your persuasive new thoughts to the eyes and ears of those important outside people.

Luckily, there is a wide choice because the list of tactics is lengthy. It includes letters-to-the-editor, brochures, press releases and speeches. Or, you might choose radio and newspaper interviews, personal contacts, facility tours or customer briefings. There are scores available and the only selection requirement is that the communications tactics you choose have a record of reaching people just like the members of your key target audience.

Of course, you can always move things along by adding more communications tactics, AND by increasing their frequencies.

Right about now, the subject of progress reports will arise,but you will already be hard at work remonitoring perceptions among your target audience members to test the effectiveness of your communications tactics. Using questions similar to those used during your earlier monitoring session, you'll now be on sharp alert for signs that audience perceptions are beginning to move in your general direction.

Throughout, keep your eye on the core of this approach: persuade your most important outside audiences with the greatest impacts on your organization to your way of thinking. Then move them to take actions that help your department, division or subsidiary prevail.

Thus, instead of measuring the rather narrow results achieved by the tactical subsets of your public relations program like special events, brochures, broadcast plugs or press releases, you will have discovered the only true measure of public relations: the results of your strategic efforts to alter individual perception among your key outside audiences leading to changed behaviors, helping you achieve your managerial objectives.

Article source: Free Public Relations Articles.



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Finding the Right Equipment Supplier Paramount to Success in the Restaurant Industry

6:20 AM


Most companies with any degree of overhead know that finding the right supplier of products necessary to run their business is of the utmost importance. For most businesses, it can mean a substantial savings and reduce the headaches often associated with searching for a reliable equipment dealer. For restaurants, however, finding the right equipment supplier can mean the difference between success and failure in the industry.

Restaurant owners, perhaps more than any other business owners, rely on their equipment to ensure that they will be open for business each and every day. Because most kitchens are limited in space, there is usually only room for one piece of each major type of equipment. If an ice machine or oven goes down, it can cause problems that will affect the entire operation. Restaurant equipment is made to endure the ravages of everyday use, but will eventually break down often enough that it will need to be replaced. While replacing a piece of equipment in and of itself seems simple enough, like most things in the restaurant business, it isn't. Restaurant owners often rely on their equipment dealer to determine whether a new piece of equipment will meet the growing needs of the establishment. They may also rely on the equipment dealer's product knowledge to determine what will and won't work in their particular setup. With most large scale restaurant equipment costing thousands of dollars, considerations of this nature are rarely left to chance.

A good equipment supplier not only carries a wide selection of products for the restaurant industry, but can also provide information on how those products can be used to streamline kitchen areas for maximum efficiency. Restaurant owners have long known that while anyone can sell equipment, only the best equipment dealers are able to sell the right equipment that will help restaurateurs by adequately addressing their individual needs. Finding a resource for information along with a competent and reliable supplier of equipment is never an easy thing to do. Most restaurant owners who establish a good working relationship with a credible equipment supplier will maintain that relationship throughout the life of the business.

Article source: Free Public Relations Articles.



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Get your name and message in the media

6:20 AM


Imagine the media talking about you. That builds your visibility, credibility and perception of expertise. Whether you call this promotion, public relations or publicity, remember two important points:
1. It is free. Well nothing is free - you pay in time and effort.
2. We believe more what others say about you. This is doubly so when the media talks about you.


Follow this five-step proven process to get your name and message in the media.


1. Target the media in which you want to be seen
Of the three forms of traditional media print is the best. Clients might not see you on TV or hear you on radio. But when you are in print you can send them a photocopy.


It's best to be seen in the publications read by your prospects and clients. Ask your clients what they read or check the magazines in their lobby. Appearing in the national dailies might feel glamorous, but does that help your business? All publicity helps but it is important to focus your time and effort on where you get the biggest impact. That could be a community paper, association newsletter or an industry trade magazine. For example if you sell to hair dressers you should appear in 'Hair Today'.


2. Build your database
Record contact information about editors and reporters for the publications in which you might appear. Watch for publications that might be able to use your expertise. Pick up a copy and read it. Search for articles on your industry or area of expertise. Take note of reporters whose style you enjoy. If you like their style it is because you are like them or would like to be. There is a good chance that they will also like you, so start with them.


3. Make contact
First contact with the media - shall we dance? There is no right way but some work better than others. These worked best for me: call, introduce yourself and offer an article or interview, send a note of congratulations on an article they wrote or mail a post card from an exotic location, (sign your name clearly).


It can take a while to build rapport. The media are just like prospects. They are skeptical. Be persistent and consistent to be remembered. Be patient and realize that free media exposure is a long term plan. I appeared on a TV station after two years of contact and follow-up. The director finally stated. 'George, your timing is impeccable, we need someone like you.' Now I ask you, 'Why did it take two years for my timing to be impeccable?' If I had given up after 18 months I could have believed that it doesn't work. It does - you just never know how long it will take.


Treat the media like hot prospects. Once you've made first contact never let them forget about you. Be in contact every two to three months. Call them, send them an article you wrote, call them, send a post card, ask to meet for lunch or coffee, send a news release, call, send a note about one of their articles, �..


The cycle is unending - until they or you go out of business. Don't waste time. Keep your calls brief and to the point. Sometimes call when they are not there just to leave a short message on their voice mail. You want them to remember you when they have an interest in your expertise, (George your timing is impeccable). Use a computer database to help track your contacts and remind you when to make next contact.


4. You appear in print
Your preference is to be the subject of an article or quoted for your expert opinion. But, first your media contacts must believe you are the expert. And once they call you the expert you can quote them as having called you the expert. It is a circular argument but it works because perception is reality.


Your second choice is to write an article for publication. This must be informative and not advertising. Ask the publication for guidelines, word count and style. The simplest article to write is a tips list; the five myths of your business, the seven secrets of shopping for.., the 10 tips to getting value from� Both editors and readers like tips lists.


The third way to get your name in the media is by writing a letter to the editor. Based on your expertise you agree with a previous article, disagree, or supplement.


Whenever you appear in print send photocopies to your clients, prospects and media contacts so they begin to see you as the expert. The more publicity you get the easier it is to get more. It's like money.


5. Follow-up
After you appear in a publication send the editor or reporter a personal thank you note, then go back to step 1. Start all over again - and laugh at those who see you in the media and exclaim, 'You are so lucky'.

Author: George Torok

About the author:
� George Torok is co-author of the national bestseller 'Secrets of Power Marketing: Promote Brand You'. Get your free copy of '50 Power Marketing Ideas' at <http://www.powermarketing.ca/>
To arrange for an executive briefing, keynote speech or training program call 905-335-1997 or visit <http://www.torok.com/>

Article source: Free Public Relations Articles.



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Incredible results of well-written press release

6:18 AM


Press releases are one of the most important elements in the marketing strategy that provides for the maximum exposure of your company and reminds your clients about important developments in your company. The most important aim of the press release is to win the trust of your steadfast clients and inform new customers about your company and its activities. Each of the press releases should contain some indispensable elements such as intriguing and attractive headline, the body of the press release that should describe the developments of your company (for instance you company starts providing new services, it might start manufacturing new products or it launches some new projects). Remember that the most efficient press release must attract the attention of your reader immediately-only few of your potential readers have the time to read numerous press releases submitted to the desk.

The issuing of your pres release should be timely. That is why it is important to cooperate with your marketing professionals who should evaluate and research the market before your press release is issued. The press release should reveal what you are trying to accomplish and why you are publishing it. Your headline is one of the most important elements of your press release; it should be appealing, attracting and interesting; however it must in several words tell whole story. One should try to avoid generalization; press release should communicate with your reader in easy-to-read, coherent and logical style. The text must impress your reader and should not exaggerate, one should remember that the press release is issued to the mass media representatives, who are highly skeptical and are used to treat the information cautiously.

There are just of several tips on how the press release can be completed. Certainly there is plenty of information in the internet on how the press release can be completed. One might read it and try to complete the press release by oneself, however it is advisable to hire experienced professional who has several years of experience and is well-skilled to complete your task. Press release service will guide through this complicated and difficult process. Once the press releases have been completed by press release services you can use press release written by them as a guide.

Article source: Free Public Relations Articles.



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Promoting Relationships With the Public

6:20 AM


Public Relations or 'PR' is one of the most important factors in how you are perceived by the public at large. It is the relationship between your business and your customers, past customers, community and potential customers.

There are two ways of obtaining PR. One way is through press releases, in which you share news about events or accomplishments within your company or organization. This form of PR gives you full control over how your company looks to the public. Your public, is anyone who has an interest of one type or another in your business such as your employees, customers, suppliers, competition and the press. How you are percieved by the public has a huge impact on the future of your business.

When issuing a press release make sure that the information provided is of interest to the readers or viewers of that particular publication. The heading of the press release should grab the readers attention and prompt them to continue reading. Make sure you are targeting publications which would be interested in your information. You wont have much success submitting a press release about christmas ornaments to a publication which targets outdoor life.

Testimonials and case histories are useful when overcoming objections, building credibility, and demonstrating customer satisfaction with your company and products. Generally, testimonials do not make up the bulk of a press release. Although it helps to add in a positive quote from a satisfied customer, make sure the comment is in direct relation to the focus of your press release.

Good PR from satisfied customers can bring you a whopping customer base, yet at the same time one shred of negative PR from an unhappy customer can cause your business considerable damage. When in a one-on-one meeting your customer should do most of the talking. Your customers are worth listening to and their feedback is valuable information! Take the time to listen to their questions and comments as it will help you to understand their needs and make sure they are satisfied with your service. If you are doing most of the talking, chances are, your customers are going to feel pressured or turned off and you run the risk of losing a sale as well as a customer.

Building a relationship with the public is an important aspect of promoting your business and building a solid customer base. Staying in touch with your customers will not only improve your customer relations, but will keep your name foremost in the minds of your customers and prospects and keep them coming back.

Article source: Free Public Relations Articles.



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Who's the First Person to Greet Your Customer?

6:21 AM


I approached her sliding glass window and stood in back of a gentleman whom I assumed she was helping. After about three minutes, I realized he was waiting for the office manager and she could have acknowledged my presence. I stepped up to the window; she did not say good morning; she did not smile; she just glared at me. I started to speak; she pointed a finger at a clip board with a paper to fill out. I placed the completed sheet in front of her, perhaps expecting a thank you or a smile or at least 'have a seat; the doctor will see you soon'.

I was so intrigued by her manner that I watched her interaction with the other patients. The man sitting next to me started to tell me that even though he had an appointment he had been waiting a long time. He told me he was extremely dissatisfied with the way the place was run and was starting to regret his association with this office. With a bit of humor, I told him I was watching the receptionist and asked if she had uttered a word to him. He started to laugh, and said, 'Come to think of it, not a word!'

The next patient to come in was an older woman with a walker. The receptionist was not at her desk so the woman took a seat and waited for her return. She again pointed at the clip board, took the form, threw her sliding glass door closed and said nothing. The next one was the mailman, who I'm sure she sees daily. Again, not a smile or a hello; she stuck out her hand for the mail and handed him the outgoing mail.

Now my new disgruntled friend and I were sort of enjoying this and decided that maybe she was a mute�.and then it happened. A good-looking UPS delivery man came in. Lo and behold, there was a big smile and a voice that was able to say good morning! That was short lived. She treated the rest of the patients in her same rude uncaring manner, a total lack of personality.

To me, the ability to positively interact with the customer, no matter what the business, is most essential. Hire your receptionist with as much thought as you would hire a sales person. Some smart person once said 'If today you give a stranger one of your smiles, it might be the only sunshine he sees all day.

Article source: Free Public Relations Articles.



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33 Reasons To Do A News Release

6:21 AM


News releases are not the best way to get major media coverage, but they can be used to increase the frequency with which your company name appears in the press.

Press releases will get you coverage in set features like business notes, and new personnel columns. They also provide a good way to let allies, employees and customers know what you are doing. For these purposes, post releases on the company website, send out by e-mail, or distribute by one of the services like PR Newswire or PR Web.

Here is a quick list of 33 possible reasons for you to write and distribute a news release.

* New Products

* Business Start-Up

* Partnership

* Strategic Alliances

* New Or Innovative Business Strategy

* Restructuring The Company

* Going Public/Going Private

* Company Comeback From Adversity

* New Employees

* Important Executive Retiring/Resigning

* Executives Comment On Business/Economic Trends

* Employee Promotions

* New Branch Offices

* New Divisions Established

* Headquarters Relocating

* Research Results Announcement

* Major Anniversary

* Major New Client Acquisition

* Company Revenue, Sales or Profit Growth

* Company Name Change

* Winning Major Awards Or Receiving National Recognition

* Company Presenting An Award

* Receiving Important Accreditation or Certification

* Holding Free Seminar or Workshop

* Employee Appointed To Civic/Government/Professional Board

* Availability Of Guest Articles Or White Papers

* Issuing A Position Statement On Topical Subject

* Free Consumer Information Available

* Company Speakers Bureau

* Company Philanthropic Support

* Major Company Milestone

* New Board of Directors

* New Website

Article source: Free Public Relations Articles.



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10 ways to identify if your public relations company is right for you

6:21 AM


PR plays a key function in a successful business. And for PR to be productive you will need to trust more than friendship or basic instincts in choosing an 'ideal' PR company. Since public relations are about communication and steering the company towards realistic targets, you must consider a number or crucial and tangible issues.

Be clear that PR cannot be handled just by the firm it is a partnership between you and the PR experts. It is your inputs that will provide the PR firm with direction. You must on your side provide complete and updated information, be available to advice on or check material put together by the firm and spend time with the PR team on ideation. Only when the grounding is laid clearly will PR be successful.

1. The company must have worked for a business such as yours before or have at their fingertips the strategies they will employ to meet your PR objectives.

2. The PR firm must have updated its systems to include all the latest in media and communications.

3. The company must understand your business thoroughly and know in no uncertain terms how much strategic versus tactical support they can provide.

4. Determine whether the staff deployed for your project has both experience as well as expertise. Find out about their successes and failures.

5. Ascertain whether they can comfortably reach out to your target market and if they cab quantify their value.

6. Study the proposals presented by them on your project and use your in depth knowledge of your business and the market to determine to what extent this will work.

7. A dedicated PR firm will not hesitate to disagree with you on any aspects of your plan they are not in agreement with. They know the ins and outs of their business and know what works and what does not.

8. The firm must not just have a series of meetings there should be constant interaction as well as reviews of work undertaken and subsequent results.

9. The contract must be clear and transparent with no hidden clauses. The PR firm must have a system where it clearly understands and then delineates in a contract its responsibilities.

10. Be sure to check their testimonials and credentials. Go through their case studies to determine their efficacy and do some research to find out their standing in the market.

The most apt definition of a PR relationship is that of the Counselors Academy of the Public Relations Society of America. It says, ' a successful relationship between client and public relations firm or counselor has as a fundamental: a match of capabilities and needs, a 100% agreement on objectives, constant and instant accessibility, full information sharing, interaction at all levels, regular updates as well as progress review, and a clear contractual agreement.'

Article source: Free Public Relations Articles.



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